1. Introduction
This Privacy Policy explains how 365neo Digital Services (“365neo”, “we”, “us”, or “our”), based in the Kingdom of Bahrain, collects, uses, and protects your information when you visit our website or use our digital services (web development, marketing, SEO, and related services).
We are committed to respecting your privacy and protecting your personal data in accordance with the Personal Data Protection Law (PDPL) of Bahrain and international best practices. By accessing or using our services, you agree to the practices described in this policy.
2. Personal Contact Information
We may collect personal information that you voluntarily provide to us when you fill out forms on our website, request a quote, or contact our support team. This may include your:
- Full Name
- Email Address
- Phone Number
- Company Name
- Job Title
3. Use of Your Information
We use the information we collect primarily to:
- Provide, operate, and maintain our digital services.
- Respond to your inquiries, quotes, and support requests.
- Process transactions and send related information, including confirmations and invoices.
- Improve our website functionality and user experience.
- Comply with legal obligations in the Kingdom of Bahrain.
4. Email Address & Communications
Your email address is used to communicate with you regarding your projects, account updates, and inquiries. If you have opted in, we may also send you newsletters or promotional materials. You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link at the bottom of our emails.
5. Payment Information
If you purchase services from us, payment details (such as credit card numbers) are processed securely through third-party payment gateways (e.g., Stripe, BenefitPay, or bank transfer). 365neo does not store or retain your raw credit card information on our servers.
6. Service & Project Data
Information provided specifically for project execution (e.g., server credentials, content, brand assets) is treated as confidential. It is used strictly for the purpose of fulfilling the service agreement and is shared only with team members directly involved in the project.
8. Analytics & Advertising
We use tools like Google Analytics to understand how visitors interact with our site. These third-party services may use cookies to collect data about your online activities over time and across different websites.
9. Marketing & Promotions
With your consent, we may use your contact information to inform you about new services, special offers, or events. We do not sell or rent your personal contact information to third parties for their own marketing purposes.
10. Disclosure of Personal Data
We do not share your personal data with third parties except:
- Service Providers: Who assist us in operating our website or conducting our business (e.g., hosting providers), subject to confidentiality agreements.
- Legal Compliance: When required by Bahraini law or to protect our rights and safety.
- Business Transfers: In connection with a merger, sale of assets, or acquisition.
11. Account & Data Deletion
You have the right to request the deletion of your personal data from our systems, subject to any legal retention requirements (e.g., for tax or accounting purposes). Please contact us at support@365neo.com to submit a deletion request.
13. Protection & Security
We implement a variety of security measures, including SSL encryption and secure servers, to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
14. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any site you visit.
15. About Our Services
Information provided on our website regarding our services is for general informational purposes. Specific terms of service are outlined in client contracts and agreements.
16. Amendments to This Policy
365neo reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
17. Updating Your Information
If your personal information changes, or if you wish to correct inaccurate data we hold about you, please contact us. We will make reasonable efforts to update our records promptly.
18. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@365neo.com
- Address: Kingdom of Bahrain
